E-mail usage guidelines...
17 September 2007
MAIN ARTICLE

Hi,

Its been an interesting two weeks since the last newsletter with one item in particular been brought to my attention on more than one occasion. E-mail...

I often receive queries about spam, e-mail viruses and large attachments. These are possibly one of modern life's most challenging annoyances affecting millions of Internet users all over the world. In order to provide some info on these I have broken the newsletter down into three parts, namely Spam, E-mail viruses and Large emails.

1. Spam

Spam is defined by Wikipedia (http://www.wikipedia.org) as follows:

E-mail spam, also known as bulk e-mail or junk e-mail is a subset of spam that involves sending nearly identical messages to numerous recipients by e-mail. A common synonym for spam is unsolicited bulk e-mail (UBE). Some definitions of spam specifically include the aspects of e-mail that is unsolicited and sent in bulk. UCE refers specifically to Unsolicited Commercial E-mail.

The most commonly asked question regarding spam is "Why do I receive spam", to which there are a number of possibilities, some of which I have listed below.

  • You subscribe to e-mail newsletters - This provides spammers with a central point to obtain hundreds, thousands and sometimes millions of e-mail addresses. If you are going to be subscribing to a newsletter ask your ISP to create a e-mail alias/address specifically for this. Then, should you receive large volumes of spam you could ask them to change this without it affecting your primary alias/address.
  • You list your e-mail address on a web site - Perhaps rather than a explanation I can provide an  example. I recently changed the e-mail address used on the www.readmail.co.za site and newsletters from webmaster@readmail.co.za to wayne@readmail.co.za. Ever since I have started receiving spam to the new address. A quick browse on Google (http://www.google.com) shows exactly how easy it is for spammers to obtain the e-mail address wayne@readmail.co.za,  http://www.google.co.za/search?en&q=wayne@readmail.co.za&meta. Take a minute and see if a Google search on your e-mail address returns any results.
  • Viruses - You do not need to be infected with a virus for it to spread your e-mail address, any pc with your e-mail address on it which becomes infected with a virus can spread your e-mail address and in all likelihood result in it ending up with a spammer.
  • Spammers sell e-mail addresses - Once a spammer has your e-mail address and confirms its valid he/she can put this on a CD with millions of other e-mail addresses and sell it to future spammers, often for approx. $20.

2. E-mail viruses

  • Ensure that you have a anvirus package which scans your incoming e-mail. Do not rely solely on your ISP for this. If possible do not use the same antivirus package as they are. Antivirus companies release new virus signatures at different times, should your ISP's antivirus system not yet have the signatures, yours may just have it and protect you from virus infection.
  • Do not open attachments from senders you do not know or are not expecting a e-mail from.

3. Large emails

  • E-mail is not file sharing and often has file size limits to ensure it is not used for this. Partly because most people will experience a problem in downloading excessively large e-mail and also because it is a waste of bandwidth. A recent example of this was a receptionist trying to e-mail her boss in the next office a video file of the companies recent team building event. The file being 537mb in size took her hours to send and him hours to receive and used half of their 2GB ADSL cap. It could have taken minutes to be sent and received over their network and not used any of the ADSL cap. A loss of both productivity (Hours waiting for the e-mail to be sent and received) and money (ADSL Cap).

E-mail its an amazing tool when used in the way it was intended. If you are experiencing any e-mail difficulty whether it be spam, viruses or large emails and would like information on how to resolve this please do not hesitate to contact me.

Kind Regards

Wayne - wayne@readmail.co.za

IN THIS ISSUE

• Main Article

• Monthly Tip
• Quick Links

MONTHLY TIP

Update your antivirus, antispyware and Windows updates regularly. At least once a week is recommended to ensure your protection is up to date.

If you do not have an antivirus or antispyware solution take a minute to browse through the links below for a free antivirus and antispyware solution!

QUICK LINKS

AVG Antivirus and Antispyware 
Mozilla Firefox
Windows updates

 
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